World-class jewelry sales training, free.
Our gift to the jewelry industry.
Short, focused lessons from jewelry pros who've actually done it on the floor. Get new hires productive fast, sharpen the saw for your veterans — no hours-long courses that never get finished.
- Always free
- Lessons in minutes, not hours
- Built by jewelry pros
Lesson 03
Reading the customer in the first 30 seconds
Quiz passed
Diamonds 101 · 5 of 5 correct
3 of 5 lessons
Diamonds 101 · in progress
Watch the intro
See what's inside in 2 minutes.
I doubled my sales using these skills and tools.
Riley Smith · 5 years at Sathers Jewelers · Jewelry & Clientbook expert
Why it works
Built for the way associates actually learn.
Learn on the floor
Short video lessons you can watch between customers. No fluff, no 90-minute webinars.
Prove it stuck
A quick quiz after every lesson so the technique actually lands — and you remember it on the next sale.
Track your progress
See how far you've come. Completed lessons and courses are saved to your account so you can pick up right where you left off.
Meet your instructors
Jewelry pros with real floor experience.
Brad Campbell
VP Business Development, Clientbook
Former COO, Harry Ritchie's Jewelers · IDD · Gabriel & Co.
Brad has spent his career at the intersection of retail operations and brand partnerships. As COO at Harry Ritchie's, he led a full Clientbook rollout across the chain. Now he works directly with the largest retailers and brands in jewelry to build relationships that actually drive long-term customer loyalty.
“This industry has given me a career, mentors, and lifelong friends. Free training is my way of giving something back to the next generation of associates behind the case.”
Riley Smith
Sales Associate, Sathers Jewelers
5 years on the floor · Jewelry & Clientbook expert
Riley spent five years selling on the floor at Sathers, where he used Clientbook every day to follow up, build clienteles, and close more business. His lessons are the exact moves he used to double his own sales — taught from one associate to another.
“Most associates already have the talent. They just need a system that turns conversations into commission.”
What's inside
Three tracks. One free library.
Whether you run the store, work the floor, or want to squeeze every dollar out of Clientbook, there's a track built for you — taught by people who've actually done the job.
Track 01 · For Leaders
Sales Leadership
Led by Brad Campbell
Former COO, Harry Ritchie's Jewelers
How to coach a floor, build a culture that sells, and turn store-level data into better decisions. For owners, GMs, and store managers.
Lessons coming soon
Track 02 · Pure Sales Training
Selling on the Floor
Led by Riley Smith
Sales Associate, Sathers Jewelers
The fundamentals every jewelry associate needs — diamonds, watches, bridal, objections, closing. No software required. Watch it on any phone, use it on your next shift.
Lessons coming soon
Track 03 · Tool Mastery
Mastering Clientbook
Real workflows from top users
For stores already using Clientbook
Get every dollar out of Clientbook. Day-in-the-life workflows, follow-up cadences, and the exact moves top performers use to turn the app into commission.
- Your first 10 minutes every shift
- Follow-up cadences that close
- Tagging clients so you actually re-sell them
- Phone & text scripts that get replies
Pricing
Free for associates. Free for stores. No credit card. No trial timer. No upsell screens between lessons.
FAQ